Enjoy the Virtual Reality at Metrocentre
NAMCO made its name with video games, having introduced the world to PAC-MAN all those years ago, but coming to a NAMCO Funscape doesn’t mean you can only play retro games in our arcade. We’ve also got cutting edge technology here to make for the perfect experience for the whole family.
Video games have come a long way since the days of PAC-MAN so we’ve also got some incredible virtual reality experiences at our centres that will immerse you in strange new worlds and thrilling adventures that feel as real as anything else you’ll enjoy here.
NAMCO Funscape Metrocentre Unit 244 Garden Walk Gateshead, Metrocentre Tyne and Wear, NE11 9XY
Email: metro@bandainamco.co.uk Tel: 0191 406 1066
Find the answer to any questions you have here. Still not sure - Contact Us
All juniors (under 16) must be accompanied by an adult at all times (or at the managers discretion)
Yes. We have ramps to help them push the ball down the lane, lighter-weight balls and bumpers to keep the ball on the lane. Children must be supervised at all times in the centre, especially when handling bowling balls and on the lane approach. We advise children from two years old to bowl, but it is up to the supervising adult.
Yes, you can. Each venue has hire options and has years of experience providing exciting, bespoke packages for special events. Please speak to your local Sales Manager who will be happy to help plan and organise your perfect event.
We love children’s birthday parties and are well known for the great fun all children have at NAMCO Funscape. To find out what is on offer at your local venue, go to their page on the website or find them on the Party page. All parties are catered, hosted and have bowling games included with a party pack, containing all the information you need, plus invitations. Food and gifts vary across the sites so please check with your local venue for the options.
We pride ourselves on our all-inclusive access and disability awareness. Bowling is a great fun sport for people of all ages and abilities, and we strive to create the best facilities for everyone to enjoy. Every venue is accessible and we have equipment and facilities available for most needs. If you are a carer, please call us ahead of your visit to arrange your booking. We are more than happy to help answer any queries and help in any way we can.
Yes, we do. Gift cards are available at your local NAMCO Funscape venue. Gift cards are valid all year around and redeemable against food, drink and bowling. Please contact your nearest location to purchase gift cards.
We serve a delicious menu of food and drinks at our diners, bars and restaurants – take a look at the menu on your local venue’s page to see what you fancy. Costa Coffee is available at most of our venues, and Clyde's Bar & Grill restaurant is located at NAMCO Funscape Tamworth.
Only food and drink purchased from the locations can be consumed on the premises.
All our centres have Sky Sports and BT Sports showing on large screens. We show all major sporting matches and significant cultural events.
We try to help our local charities as much as we can by offering prizes for fundraising initiatives. However, due to the high volume of requests each venue receives, this is not always possible. Please speak to your local Sales Manager with any event enquiries.
Easy, just call the dedicated sales team at your local venue – contact details can be found on the venue’s contact page. We also cater for corporate functions, product launches, commercial filming and special events. Speak to your local Sales Manager who will be very happy to help plan and organise your perfect event.
Just give the venue where you made the booking a call and they will be able to help you.
The staff at the venue will be able to help you with the rules of the game and give you tips for winning.
Each game of bowling is made up of 10 frames. In each frame, the players get two balls, unless you knock all the pins down (strike) on your first ball.
Unfortunately, we can't guarantee that any of our food products are free from nuts, seeds or other allergens. If you have any special dietary requirements, you are welcome to bring your own home-prepared food, but please tell the team at the venue that is what you’re doing.
We have some vegetarian options, and if booking a big party that requires special catering, halal or kosher food for example, we are happy to accommodate via external specialist caterers.
All drivers and passengers using the dodgems must be over 1.1m. A responsible person over the age of 18 must accompany children.
At our Metrocentre, Gateshead location, under 90 centimetres cannot ride and under 1.35m must be accompanied by an adult.
There is a height restriction of 106cm to play.
Each NAMCO Funscape venue is different. Take a look at our locations pages to find your nearest centre and see their opening times.
In the first instance, please speak to the duty manager who will be happy to hear any feedback or help with a complaint. If you wish to speak to our Head Office, you can email on enquiries@bandainamco.co.uk
Just call the venue and let them know. Where deposits have been taken, these cannot be refunded.
Take a look at our offers section to see all prices and discounts, days and times.
We have all shoes sizes for bowling, and shoe hire is included in your game price. In some of our centres, you can choose to bowl in your own shoes. These shoes must follow the guidelines though – flat-soled pumps, trainers, boots and shoes are all okay. We can’t let you bowl in high heels though, that would be very difficult.
Anyone aged 16 and under is considered a junior at NAMCO Funscape and must be accompanied by an adult.
Please find the Health and Safety guide for large groups and schools here.
All our centres have their own page. Find your nearest centre then take a look at its page to see an interactive map on the right-hand side that you can use to get directions to the centre.
Take a look at our contact page to find your nearest venue.
The soft play facilities are available to any child aged between one and eight years (11 years at Braintree), and under 149cm.
